Call center software: What is call center software?

Call Center Software: What is call center software?

Call Center Software Call center CRM software helps your customer support team with powerful tools to close tickets faster, ensure customers are successful using your product. When you operate a robust call center, your goal is to provide world-class customer support. Providing good customer service is crucially important to increasing and maintaining customer satisfaction levels. […]

Is my data safe in the cloud?

What is SaaS? 10 FAQs About Software as a Service

Software-as-a-Service (SaaS)—also known as cloud-based software—is now mainstream. From massive corporations to tiny mom and pop shops, cloud-based software is the default deployment method in 2020 for nearly every type of business technology in the world. And for good reason. Business applications delivered via a web browser lack painful installations or strict contracts, and are […]